Organizations typically need technology systems for four main purposes (1) management support (e.g., for use with financial,
HR, or procedural information), (2) internal and external communication (e.g., email capability, proposal or report development
and submission, contact with program participants/others), (3) program operations (e.g., archiving and record-keeping, best
practice research, program descriptions, logic model development) and (4) evaluation (e.g., programs, overall organizational
effectiveness, clients). An organization that is committed to evaluative thinking embraces supportive technology use – in other
words, they ask questions about whether the organization’s hardware and software inform organizational and program practices,
they systematically collect data about technology systems in use to ensure that they truly are supportive, and they analyze and
act on the data that is collected (i.e., technology changes are made based on information).